Cookie policy

Last update date: 27/06/2022

SPAYCIAL attaches great importance to the protection of the personal data (hereinafter the "Personal Data") of the users (hereinafter the "Users") of its website (hereinafter the "Website"). 

This policy (hereinafter the "Policy") is intended to inform you about the way in which we, as Data Controller, collect your Personal Data through the use of cookies on our WebSite.



A cookie is a small text file deposited on a terminal when visiting the Website. 

SPAYCIAL uses these cookies in order to:

  • Adapt the User's browsing: adapt the content and display of our Service to your terminal in order to improve your browsing; 
  • To store information relating to a form already filled in, or relating to products, services or information on our Service; 
  • To personalise our content according to the User's interests;
  • To establish statistics and audience measurements on the use of our Website;
  • To carry out sharing on social networks; 
  • To optimise the distribution and evaluate the effectiveness of the advertising messages we send.

We use a cookie manager : AXEPTIO which allows us to provide you with a Consent Management Platform (hereinafter the "CMP") on our Website. This CMP allows Users to view all the cookies we use, and to consent or refuse, at any time, all or part of the cookies used when they are not necessary for the functioning of the Website.

Indeed, some cookies are strictly necessary to operate our Website. Because of their essential nature, The French national data protection authority, Commission Nationale de l’Informatique et des Libertés, (hereinafter the "CNIL") considers that they should be exempted from the requirement to obtain your consent. 

The User has the possibility to accept or refuse other cookies by using the mechanism integrated into the CMP available at any time at the bottom left of the screen.



All data relating to a terminal at a given time is collected via cookies, in particular:

  • The identification and content of a cookie file stored in your terminal;
  • The IP address of the terminal;
  • Your mobile identifiers used for advertising; 
  • The date, time and duration of connection of a terminal to an element of the service; 
  • The language of the browser software used by the terminal;
  • The Internet address of the page from which the terminal accesses the Service;
  • The type of operating system of the terminal;
  • The type and version of the browser software used by the Terminal;
  • The characteristics of the content consulted or shared.
  • Any information on transactions carried out or initiated.



We use several types of cookies on our Website, the characteristics of which are described below.

  • Strictly necessary cookies 

These Cookies are necessary for the operation of the Website. They allow the User to use the main features of the Website. Without these Cookies, the User cannot use the Website. These Cookies do not store any information that would allow us to identify you personally.






This cookie is used to remember to stop asking the User to accept cookies. 

13 months


This cookie can be set to prevent the tracking code from sending any information to our HubSpot CRM. 

13 months


This cookie is used to systematically provide Users with the same version of an A/B test page.

end of session


When visiting a password-protected page, this cookie is saved so that a User does not have to log in again if they return to the same page using the same browser. 



This cookie is used to determine whether the chat widget is open and to save the information for future visits. It resets and closes the widget after 30 minutes of inactivity.

30 minutes


This cookie is used to prevent the welcome message from reappearing on the same day after being discarded once.

1 day


This cookie is stored when Users connect to a site hosted on HubSpot.

1 year

  • Consent banner Cookies






The main cookie for tracking Users.  It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (current visit) and session number (increases with each subsequent session).

13 months


This cookie keeps track of a User's identity.

13 months


This cookie tracks sessions. It contains the domain, the number of views (increases with each session), with a timestamp from the beginning of the session. 

13 months


This cookie is also set to determine whether the User has reset their browser when changing a session. If this cookie is not set, the session is considered new.

end of session


This cookie is used to recognize Users who chat with us via the Messages tool. 

13 months

  • Performance Cookies/Analytics Cookies 

Performance Cookies collect information about how you use our websites and enable us to improve them in the future. For example, they collect information about which pages you visit the most and any error messages you may encounter.

Google Analytics

Subject to your consent, this cookie is used to track Site performance and User activity in order to tailor our content to your needs.

13 months



Regarding the deposit of cookies strictly necessary for the operation of our Website, these are activated by default and do not require your consent. 

However, you can find information on these cookies on our CMP or in this Policy. The lifetime of these cookies is limited in time to thirteen (13) months, and is not automatically extended on new visits.

Other cookies are subject to your consent. You can therefore consent to the deposit of these cookies, or refuse them, from the CMP at the bottom left of your screen, available at any time during your visit to our Site. 

These cookies are kept for a period of 6 months.





  • Changes : 

We may amend this Policy to incorporate regulatory, legal, editorial or technical developments that raise the level of protection for your Personal Data. For minor changes, we will change the "last updated" date to indicate the date the changes were made.

However, if we make substantial changes to this Policy, we will notify you directly, by email or text message, of the changes made.

We also recommend that you check this page regularly for any changes or updates to our Policy.

  • Contact : 

If you have any questions about this Policy, you can contact us by sending an email to

Any questions, comments or requests?  Contact us!